Birner Smoking Gun - Starter Kit Birner Smoking Gun - Starter Kit - HomiaStore

Birner Smoking Gun - Starter Kit

HomiaStore

Shipping Information
  • If you are unhappy with anything we have sent you, please always let us know first by email to welcome@homia.us or call (954) 440-4561

    We can not guarantee the correct processing of returns which are sent to our office or returns to any of our warehouses without any information or prior communication.

    Returns Policy

    Purchases may be returned within 45 days of the date your order was received and must be unused, unassembled and in the original condition and packaging for any refunds issued, refunds do not include shipping charges or any applicable restocking fees. Please contact us for a Return Authorization Number, as returns cannot be accepted without this number. Please include the reason for your return in an email.

    Please be aware that returns are eligible on orders made in the U.S.

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    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

    To complete your return, we require a receipt or proof of purchase.

    Please do not send your purchase back to the manufacturer.

    Please allow up to 3 business days for your return to be inspected and processed before your payment method is credited.

    Note - EXCEPTIONS: **Custom painted and/or personalized items that are made especially for you are non-refundable, unless defective. Items that fall into this category will be noted on the item page.*We reserve the right to send replacement parts for damaged or defective parts whenever possible. If replacement parts are refused, the item will be handled as a normal return.

    Our policy lasts 45 days. If 45 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange, but take into account the fact that all Homia products have 3 year warranty.

    Refunds (if applicable)

    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

    Late or Missing Refunds (if applicable)

    If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at welcome@homia.us.

    Sale Items (if applicable)

    Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

    Exchanges (if applicable)

    We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at welcome@homia.us and send your item to: 10153 NW 46th ST, Sunrise, FL, 33351, USA.

    Shipping

    To return your product, you should mail your product to: 10153 NW 46th ST, Sunrise, FL, 33351, USA. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.Depending on where you live, the time it may take for your exchanged product to reach you, may vary.If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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homia 3 year warranty
  • EXTENDED SET INCLUDED 12 PCS - You get SMOKING GUN, convenient Stand, Flexible hose, Disk LID, DOME lid (cloche), 4 flavors WOOD CHIPS, 4 x AA batteries, 3 extra mesh, tweezers for cleaning brush, screwdriver. Ready to use out of the box!
  • PROFESSIONAL SMOKE INFUSER – with Metal burning Chamber and Metal Fan you can easily clean and maintain your new Smoke infuser. And with up to 2.3 m/s Fun Speed generates intense cold smoke that is easily absorbed into food and drinks for that tender smoky flavor
  • EASY OPERATION – ERGONOMIC Design perfectly fits in hand and WIDE burn CHAMBER helps to FAST Lighting Wood Chips. Portable, convenient and easy to use Food Smoker will produce cold smoke and apply a delightful flavor to your grilled or sous vide meat, veggies, cheese, cocktails or salmon
  • MULTI-USE SMOKING MACHINE - Meat, Fish, Cheese, Pasta, Whiskey, Cocktail - add a smoky flavor to virtually any food or Cocktail. And also you get regularly updated ONLINE RECIPES
  • CUSTOMER SUPPORT&WARRANTY with our extended 1-YEAR WARRANTY you are 100% protected from defects or malfunctions. We are always here around you to resolve any arisen issue or answer any question you may have. It brings us joy to provide you with the highest level of support possible. Feel free to contact us anytime, we will be happy to help!

COLD SMOKE FOR YOUR FOOD AND BEVERAGE!



We’re An Open Book!

Discover the Magic World of Smoked Food & Drinks Recipes

Shipping Information

 

SHIPPING:

All orders are processed within 3-5 days.

We currently ship within the continental U.S. only. We apologize for any inconvenience, but we cannot ship to P.O. Boxes or APO addresses. Please refer to the item description to determine the normal order processing time.

RETURN POLICY

Purchases may be returned within 45 days of the date your order was received and must be unused, unassembled and in the original condition and packaging for any refunds issued. Please contact us for a Return Authorization Number, as returns cannot be accepted without this number. Please include the reason for your return in an email.

Please allow up to 2 business days for your return to be inspected and processed before your payment method is credited.

Note - EXCEPTIONS: **Custom painted and/or personalized items that are made especially for you are non-refundable, unless defective. Items that fall into this category will be noted on the item page.

*We reserve the right to send replacement parts for damaged or defective parts whenever possible. If replacement parts are refused, the item will be handled as a normal return.

DAMAGE DURING SHIPPING

Please do not use the item and keep items with all packaging materials and box for inspection. Please notify us the same day. We will not be able to replace damaged merchandise if we are not notified within 5 business days of the delivery date.